St Annes Hostel Birmingham Building

Performance

We are committed to improving our services and adapting them to meet the needs of our customers. Measurement plays an important part in helping the board of management and senior management understand where we need to improve and how much change we have brought about. Publishing this information is also very important to help our stakeholders understand how we are performing and to hold us to account.

Annual TSM Report 2023-24

Annual Complaints Report 2023-24

Self Assessment